Coming to the end of this week pretty tired. I’ve had a lot more face to face time through work than usual, and some travel and this has taken it out of me a bit. It’s been a good one though. On Monday I headed over to Bristol for one of our roughly quarterly team…

Missed a week or two on these notes for various reasons, but back on it now! Since I last wrote I’ve been pulling together a round of usability testing and doing the analysis with the team. It’s great working with a team who are very up for getting involved in user research, and the analysis…

I’m late on this, but wanted to get it written and not get into the bad habit of skipping these notes! My lateness was a combination of getting delivery of a new laptop at the end of the day on Friday and going to some friends for dinner after getting distracted playing with it. Apple…

After a great break over the holidays mainly spending time with family I was back to work this week. Lots of my team were still on leave this week, so it was a week of head down work focusing on moving some things forward on my own a lot of the time. I checked in…

The last weeknote of the year, although I may take some time to write some reflections on the year as a whole as it draws to a close. I’m glad I picked this habit of writing weeknotes back up and I think I’ve kept the habit for longer than I did before back in 2016…

Started the week with a long weekend visiting Amsterdam. Discovered and enjoyed some great spots. In addition to the famous spots, I’d recommend the forward looking NXT Museum of interactive digital art, which was itself recommended to me by Doug Belshaw. We also had a great evening at the ‘Pesca – Theatre of Fish’ restaurant.…

A shorter than usual week as off for a 4 day weekend to celebrate my birthday. This week has been a busy one. I started off doing lots of analysis, of the work I did last week and a while before about forms with additional documents, and our kick off session with our latest partner…

This week I spent a big chunk of time working on this round of research I’ve been doing to understand file upload and optional questions. Much of this was running interviews with people across various government departments. It’s been complicated as there is a shared need for users to add additional documents to send in…

The week got off to a good start, and I got lots done on the mini-project I’ve been doing on documenting our research and open sourcing it on GitHub. We did some productive reviewing and planning for our next sprint. Then on Wednesday morning I woke up with bad neck pain, and struggled to sit…

This week has mainly been about the interviews I mentioned last week exploring how people might use a feature we’re designing to collect documents from people who complete forms. Recruiting civil servants to take part in research can be challenging. There’s lots to understand to figure out who the most useful people to talk to…