• Weeknote 6th January 2023 – Getting back into the swing of things

    After a great break over the holidays mainly spending time with family I was back to work this week. Lots of my team were still on leave this week, so it was a week of head down work focusing on moving some things forward on my own a lot of the time. I checked in…

  • Weeknote 23rd December 2022 – Round off the year and learning some SQL

    The last weeknote of the year, although I may take some time to write some reflections on the year as a whole as it draws to a close. I’m glad I picked this habit of writing weeknotes back up and I think I’ve kept the habit for longer than I did before back in 2016…

  • Weeknote 9th December 2022 – Amsterdam, Analysis and Work Experience

    Started the week with a long weekend visiting Amsterdam. Discovered and enjoyed some great spots. In addition to the famous spots, I’d recommend the forward looking NXT Museum of interactive digital art, which was itself recommended to me by Doug Belshaw. We also had a great evening at the ‘Pesca – Theatre of Fish’ restaurant.…

  • Weeknote 1st December 2022 – A short but busy week of analysis and workshops

    A shorter than usual week as off for a 4 day weekend to celebrate my birthday. This week has been a busy one. I started off doing lots of analysis, of the work I did last week and a while before about forms with additional documents, and our kick off session with our latest partner…

  • Weeknote 25th November 2022 – A busy week of interviewing and workshops

    This week I spent a big chunk of time working on this round of research I’ve been doing to understand file upload and optional questions. Much of this was running interviews with people across various government departments. It’s been complicated as there is a shared need for users to add additional documents to send in…

  • Weeknote 11th November 2022 – Darkening days

    The week got off to a good start, and I got lots done on the mini-project I’ve been doing on documenting our research and open sourcing it on GitHub. We did some productive reviewing and planning for our next sprint. Then on Wednesday morning I woke up with bad neck pain, and struggled to sit…

  • Weeknote 4th November 2022 – Interviewing

    This week has mainly been about the interviews I mentioned last week exploring how people might use a feature we’re designing to collect documents from people who complete forms. Recruiting civil servants to take part in research can be challenging. There’s lots to understand to figure out who the most useful people to talk to…

  • Weeknote 28th October 2022 – Design patterns, note taking systems & modular synths

    I know this shouldn’t be a suprise to someone who works in research, but pretty much everything is complicated. I’ve had one of those weeks where much of what I work on ends up being more complicated that I had thought. Not in an ‘it’s complicated’ perjorative way, more in a ‘things are quite interesting…

  • Weeknote 21st October 2022 – Processing evidence and learning from the community

    This week I’ve mainly been working to understand the needs around sending additional documents or evidence with forms on GOV.UK. This is in preparation for some exploratory research I plan to run on understanding the needs of people who process forms and how some solutions we’ve been discussing involving uploading files to online forms could…

  • Weeknote 14th Oct 2022 – Too much research?

    This week I ran the last of our usability sessions with colleagues in our second partner department for GOV.UK Forms private beta. This was with the team member who originally created the form we are looking at, and will be taking the lead on the new online form. It was a great session, lots of…